Shop Packages
Shop Packages
We help you tell your story, for yourself, for your family, for future generations. We don’t just create videos; we capture emotion, personality, and legacy in a way that feels authentic and lasting. Don't wait until the memories fade. Start your journey today.
How It Works
- 1. Choose Your Package - Select the package that's right for you or contact us to discuss your project.
- 2. We Plan the Conversation - We'll have a brief call with the person being interviewed to learn about their story, develop personalized questions, and schedule a filming date.
- 3. Gather Photos & Keepsakes - Choose any family photos or mementos you'd like included in the final video. Don't worry if they're not digitized—we can help with that.
- 4. We Come to You - On filming day, we'll set up a simple, professional recording space in your home or preferred location. We don't need much room, and we work to keep the experience relaxed and comfortable.
- 5. Share Your Story - The interview feels more like a conversation than a formal production. We'll gently guide your loved one through memories, milestones, and the stories that matter most.
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- What You Get
- • A professionally filmed and edited video preserving your loved one's life story in their own words.
- • Family photos and other meaningful images woven into the final production.
- • A polished keepsake that can be watched, shared, and treasured by children, grandchildren, and future generations.
- • The peace of mind that important memories, family history, and personal stories have been preserved forever.
Meet Your Emmy® Award-Winning Documentary Producer
Founder Jen Garrott is an Emmy® award-winning producer with a Masters in American History. With a background in C-SPAN documentaries and work with the Smithsonian, she combines technical filming expertise with a deep love for storytelling. Jen’s unique skill set helps you document and share your legacy through a professional lens.
Frequently Asked Questions
What are the benefits of a video interview?
For starters, you get to see and hear the stories directly from the source. What are they wearing? How does their face change when they talk about different things? What are they most excited to share? When working with Memory Vault, you also get the benefit of an experienced interviewer to put them at ease. We handle all of the technical aspects so you don't have to! We'll provide you with an edited video which can include pictures from other periods of the person's life and support what they're talking about.
Written family histories are great, but require a lot of work and usually result in just one physical copy. Digital videos can be easily preserved, shared, and viewed by multiple people at a time.
What should I expect after I buy a package?
We will contact you to set up a short phone conversation to talk about the process and answer any additional questions. We will also discuss potential filming locations (usually in your home) and what, if any, images you would like to include to support your memories. Then, we'll schedule a date and time to come record your story and see you soon!
What does the interview day look like?
We'll arrive and get our video equipment set up. It's not a lot - one person can carry it all in! Please have any images or items that need to be digitized, ready and laid out so we can do that first. After that, we'll go over what we plan to talk about, get you situated with a clip on microphone, position some small lights, and start recording! We'll take breaks as needed or after 50 minutes or so.
Can you include family photos?
Yes! We love adding visual elements to enhance your story. All packages include at least 10 images. Going back through photos or other items is also a great way to help you recall the time or subject you want to talk about. If you already have the images digitized, we will work with you to get them ahead of the interview day.
What if my photos aren't digitized?
No worries, we can do that for a small additional fee. We just need all photographs or other items to be present on site the day of the interview. We'll build in an additional half hour to our filming time before the interview begins to make sure we capture everything.
Can you include items other than photos?
Absolutely. Sometimes the best items to help tell a story aren't photos - they could be newspaper clippings, diplomas, a uniform, or a family heirloom. It just has to be something we can film or photograph on the day of the interview. If you're not sure if we can include something, please reach out to ask us!
Can I buy a package for someone else?
Yes! Memory Vault videos make great gifts. If you are buying a package for someone else, we do recommend that you make sure they are open to being recorded on video first. If you buy a package for someone and we are unable to schedule an interview with them within 4 months, we will allow you to transfer the package to someone else.
Why don't you offer DVDs?
The goal of Memory Vault is to help you preserve your story - unfortunately, DVDs are not a stable way to do that. They get scratched, lost, or people no longer have a way to play them. By providing digital copies, you can also easily share a link with family and friends.
I have audio recordings, can you help?
Yes! It's great that you already have a head start on recording family stories. Depending on the source of the audio (CD, cassette tape, etc.) we can work with you to digitize the audio files and edit them together with pictures. We are not setup to digitize home movies, but it may be possible on a case by case basis.